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Serrano River Kayak

October to April
Transport not included from Puerto Natales

If you cancel your reservation up to 24 hours before the start of the activity, we will refund you 100% of the reservation payment. No refunds will be issued on cancellation requests received after the indicated anticipation.

Free cancellation

You can reschedule your booking without any additional cost until 24 hours before the beginning of the activiity.

Free rescheduling

Take the Serrano River Kayak tour and paddle amidst the Patagonian landscapes of the Torres del Paine Park. Kayaking equipment and guide included.


Price per person:

CLP$ 260.000 per person.

Times:

09:00 am to 02:00 pm

Duration:

5 hours.

Minimum of passengers

Departure from 3 passengers.

Meeting Point:

Lodge Kau Río Serrano (1 and a half hour from Puerto Natales).


Included:

bilingual instructor (Spanish and English) and kayak equipment.

What to bring:

comfortable shoes, hat to protect against the sun, sunglasses, sunscreen, snack, water, waterproof jacket and pants (Gore-Tex or similar), fleece clothing to stay warm (Polartec or similar) and winter hat and gloves for the cold.

Not included:

pickup at your accommodation (urban area), entrance fee to Torres del Paine National Park (see details in FAQs), travel insurance (recommended) and shuttle service to Villa Río Serrano.

Restrictions:

not allowed for pregnant women, minimum age required of 14 years old, not allowed for people over the age of 65, maximum height of 2.10 m (6.89 ft), maximum weight of 100 kg (220 lb) and hip circumference (cockpit) of 81 x 43 cm (32 x 16.93 in).

Cancellation and rescheduling policy:

24 hours.

If you cancel your reservation up to 24 hours before the start of the activity, we will refund you 100% of the reservation payment. No refunds will be issued on cancellation requests received after the indicated anticipation.


We will meet in the meeting point in Villa Río Serrano. In this place, we will gather with the person who will guide us in the Serrano River Kayak tour, we will have all the equipment (neoprene suite, boots and gloves, jacket, kayak spray skirt, rows, life jacket, helmet and dry bag) and will go to the Torres del Paine National Park. In the Pingo River Area, we will begin our kayak experience, with a 20-minute introduction, in which we will receive a safety briefing.


After that, we will board the kayaks and enter to the river, rowing until reaching the Grey Lake Peninsula. In this place, we will see the icebergs from the Grey Glacier floating on the lake, a one of a kind experience.


Then, we will go down river, so we will be rowing around 3 hours to the Grey River Bridge, where the activity ends.


Price

  • Villa Río Serrano Kayak Full Day:
  • 2024-2025 season: CLP$ 299.000 per person.
  • 2025-2026 season: CLP$ 344.000 per person


Opcional service

  • Round trip transport from Puerto Natales:
  • 2024-2025 season:
  • 1 person or group of 2 people: $ 147.000 per person.
  • Group of 3 people: $ 98.000 per person.
  • Group of 4 to 12 people: $ 74.000 per person.
  • 2025-2026 season:
  • 1 person or group of 2 people: $ 205.000 per person.
  • Group of 3 people: $ 137.000 per person.
  • Group of 4 to 12 people: $ 103.000 per person.

Frequently Asked Questions

  • What does the Serrano River Kayak consist of?

    The Serrano Kayak is an exciting kayak excursion that takes you to explore the crystal-clear waters of the Serrano River, located in the Torres del Paine National Park. During this tour, participants will enjoy stunning views of glaciers, mountains, and the rich fauna of Chilean Patagonia. This tour lets you have a close connection with nature and is ideal for those looking to experience a unique adventure in a spectacular setting, paddling through landscapes that seem straight out of a storybook.

  • Is it necessary to have previous experience to participate in the Serrano River Kayak?

    No previous experience is necessary to join Serrano Kayak. The tour is designed for people of all skill levels, including beginners. Before starting, guides provide instructions and safety tips to ensure that all participants feel comfortable and safe on the water. This activity is perfect for those who want to experience the beauty of Patagonia by kayak, regardless of their water sports skill level.

  • What equipment is included in the Serrano River Kayak tour and what should I bring?

    Serrano Kayak provides all necessary equipment, including kayaks, paddles, life jackets and wetsuits to keep you warm and dry. Participants are advised to wear comfortable clothing, water shoes and sun protection, as the weather in Patagonia can be unpredictable. It is also recommended to bring a waterproof camera to capture the beauty of the surroundings. With this equipment and preparation, participants are ready to enjoy an unforgettable experience in the heart of Patagonia.

  • What happens if the tour is cancelled because of bad wind conditions?

    Despite the weather forecast says, it is always changing in Patagonia, so the kayak tour is always subject to wind conditions. This involves it could be suspended even once you have reached the meeting point. In this case, you can reschedule your booking for another date, depending on availability. I you do not want or cannot reschedule, we will make a full refund of what you paid to book the activity.
  • What’s the price of Torres del Paine National Park entrance fee?

    Residents in Chile:

    • Adult: CLP$ 9.000 per person.
    • Teenager from 12 to 17: CLP$ 5.000 per person.
    • Child from 0 to 11 years old and adult over the age of 60: don’t pay (despite that, it will be asked for the corresponding ticket).

    Non-residents in Chile:

    • Adult: CLP$ 31.200 per person.
    • Teenagers from 12 to 17 years old: CLP$ 16.000 per person.
    • Child from 0 to 11 years old: don’t pay (despite that, it will be asked for the corresponding ticket).
  • When should I buy the Torres del Paine Park entrance fee?

    The entrance fee for Torres del Paine National Park must necessarily be bought not later than the day before the excursion, in https://www.pasesparques.cl/. At the moment of the pickup, the guide will ask for the entrance fees to all passengers, including children and adults over the age of 60. If one of them does not have the tickets, he or she will not be able to make the tour and there will be no refund.

  • Is it possible to re-enter the park with the same ticket on different days?

    The entrance fee is valid for 3 consecutive days, so you can re-enter without paying again, as long as you pass for one of the entrances so valid your ticket.

  • How to book Serrano River Kayak?

    To book Serrano River Kayak, you must choose the date and follow the steps on the website. You can add more tours to your cart before confirming your booking.
  • How far in advance should I book Serrano River Kayak?

    We accept bookings up to 3 days in advance, subject to availability. Therefore, we recommend booking as early as possible to secure your spot.
  • Is there a minimum number of people required?

    A minimum of 3 people is required to confirm the service. If this number is not met, we will offer you the closest available dates or a full refund. The earlier you book, the more time we have to add passengers and confirm the departure.

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CLP$ 260.000
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