How can we help?

Frequently asked questions

Bellow, you will find the answers to the most frequently asked questions of our passengers. In case you don't find an answer to your questions or just prefer to talk to a travel expert, our executives are available through WhatsApp, phone and e-mail Monday through Friday from 9:00 am to 8:00 pm CLT, and Saturdays, Sundays and holidays from 9:00 am to 6:00 pm CLT.