Serrano & Grey Rivers Kayak

September to April
Transport not included from Puerto Natales

If you cancel your booking until 3 days before the beginning of the activity, we will refund 100% of the advance you paid for the booking.

Free cancellation

You can reschedule your booking without any additional cost until 3 days before the beginning of the activiity.

Free rescheduling

Paddle by the Pingo River and among the icebergs of the Grey Lake Peninsula. Transport from Puerto Natales not included.

Price per person:

CLP$ 290.000 per person.


09:00 am to 05:00 pm


8 hours.

Minimum of passengers

Departure from 3 passengers.

Meeting Point:

Lodge Kau Río Serrano (1 and a half hour from Puerto Natales).


bilingual instructor (Spanish and English), box lunch and kayak equipment.

What to bring:

warm clothing, snack, water and change of clothes.


In case of suspension for weather conditions, we will refund 100% of your payment.

subject to weather conditions.

Not included:

pickup at your accommodation (urban area), entrance fee to Torres del Paine National Park (see details in FAQs), travel insurance (recommended) and shuttle service to Villa Río Serrano.


not allowed for pregnant women, minimum age required of 14 years old and not allowed for people over the age of 65.

Cancellation and rescheduling policy:

3 days.

If you cancel your booking until 3 days before the beginning of the activity, we will refund 100% of the advance you paid for the booking.

We will meet in the meeting point in Villa Río Serrano. In this place, we will gather with the person who will guide us in the Serrano & Grey Rivers Kayak tour, we will have all the equipment (neoprene suite, boots and gloves, jacket, kayak spray skirt, rows, life jacket, helmet and dry bag) and will go to the Torres del Paine National Park. In the Pingo River Area, we will begin our kayak experience, with a 20-minute introduction, in which we will receive a safety briefing.

After that, we will board the kayaks and enter to the river, rowing until reaching the Grey Lake Peninsula. In this place, we will see the icebergs from the Grey Glacier floating on the lake, a one of a kind experience.

Then, we will go down river, so we will be rowing around 3 hours, with a stop in middle of the way in the Grey River Bridge and we will take a 20-minute detour upriver to arrive at the base from where we began the excursion.


  • Villa Río Serrano Kayak Full Day: CLP$ 290.000 per person.

Opcional service

  • Round trip transport from Puerto Natales:
  • 1 person or group of 2 people: $ 75,000 per person.
  • Group of 3 people: $ 50,000 per person.
  • Group of 4 to 12 people: $ 35,000 per person.

Frequently Asked Questions

  • How can I reach the meeting point for the beginning of the tour?

    The meeting point for this activity is the Nash Lodge, in the Villa Río Serrano, so you have to go from Puerto Natales to this place following the route Y-290, considering the time you will have to spend to get there on time (around two hours). We recommend renting a car for this, so you can manage your time and be able to travel with more freedom, or consider the Hotel Lago Grey & Villa Río Serrano Shuttle, with its corresponding terms.

  • What happens if the tour is cancelled because of bad wind conditions?

    Despite the weather forecast says, it is always changing in Patagonia, so the kayak tour is always subject to wind conditions. This involves it could be suspended even once you have reached the meeting point. In this case, you can reschedule your booking for another date, depending on availability. I you do not want or cannot reschedule, we will make a full refund of what you paid to book the activity.

  • What’s the price of Torres del Paine National Park entrance fee?

    Residents in Chile:

    • Adult: CLP$ 9.000 per person.
    • Teenager from 12 to 17: CLP$ 5.000 per person.
    • Child from 0 to 11 years old and adult over the age of 60: don’t pay (despite that, it will be asked for the corresponding ticket).

    Non-residents in Chile:

    • Adult: CLP$ 31.200 per person.
    • Teenagers from 12 to 17 years old: CLP$ 16.000 per person.
    • Child from 0 to 11 years old: don’t pay (despite that, it will be asked for the corresponding ticket).

  • When should I buy the Torres del Paine Park entrance fee?

    The entrance fee for Torres del Paine National Park must necessarily be bought not later than the day before the excursion, in https://www.pasesparques.cl/. At the moment of the pickup, the guide will ask for the entrance fees to all passengers, including children and adults over the age of 60. If one of them does not have the tickets, he or she will not be able to make the tour and there will be no refund.

  • Is it possible to re-enter the park with the same ticket on different days?

    The entrance fee is valid for 3 consecutive days, so you can re-enter without paying again, as long as you pass for one of the entrances so valid your ticket.

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CLP$ 290.000
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