Information about the status of the tours due to COVID-19

Updated on May 22 at 9 am.

Considering the measures adopted by the different countries to prevent the spread of COVID-19, we inform you below the status of our operation and details of our rescheduling measures and policies.

What tours are operating?

All our tours in Chile, Peru, and the rest of Latin America are completely suspended until further notice.

When will the tours resume?

Although there is not an estimated date when tourism will resume in the different countries of Latin America as yet, as soon as this happens, we will be informing you through our website and social networks.

What happens I have a reservation with you for the next few weeks or months?

We recommend that you wait until one week before the date of the trip to confirm that the tour will not be able to take place. In case it is not possible to do the tour, you can keep your booking with free rescheduling until July 31st, 2021, respecting the price of the activity you booked, or you can cancel your reservation with full refund.

Can I book tours for later despite the current contingency?

Yes, all our tours are available for the next few months. We have flexible rescheduling and cancellation options for all our tours, so you can book for any date in 2020 or 2021, and then reschedule or cancel free of charge if the tour is still not available for the booked date.

If you have other questions or concerns, please contact us at reservas@denomades.com or at +56 9 4918 4204.